Resources
C.H.A.T. Community Resource initiatives support organizations in coordinating programs and connecting residents to vital services, supports, and pathways to wellness. Through collaboration and intentional partnerships, we help strengthen access to care while reducing barriers that often prevent individuals and families from receiving the support they need.
Western NY 211
Call: Dial 2-1-1 from any phone pad
Text: Text your zip code to 898-211 - Text is available M-F 8:30am-3:30pm
Website: www.211wny.org
Buffalo and Erie County residents can access 2-1-1 and get connected to critical health and social services. 2-1-1 is a free, local, 24/7/365 service that connects all Erie County residents to essential health and social service support and information during times of non-emergency crisis and for everyday needs.
Crisis Services
Buffalo, N.Y. and Erie County
Phone: (716) 834-3131
Website: www.crisisservices.org
Services available: 24/7 hospital response for victims of domestic and sexual violence currently still available but is being offered remotely. Advocacy services are available remotely. Sexual assault therapy available remotely and still accepting new clients.
National Domestic Violence Hotline
Child & Family Services
Phone: (716) 335-7191
Website: www.cfsbny.org
Services available: Counseling, foster care, domestic violence help, family support services, conflict resolution, residential services, special education, and employee assistance programs.
Family Justice Center
Phone: (716) 558-7233
Website: www.fjcsafe.org
Services available: Closed for in-person services, but advocates are available via phone. Chatbox available via website Monday-Friday 9am-5pm.
International Institute of Buffalo
Phone: (716) 222-3890
Website: www.iibuffalo.org
Services available: All advocacy services are available remotely. New number provided above to reach out for advocacy services.
New York State Office for the Prevention of Domestic Violence
Phone: (800) 942-6906
Text: (844) 997-2121
Website: www.opdv.ny.gov
Services available: Chat services are available 7 days a week, 24 hours a day. They are secure and private, staffed by professionals who can help.
Project Mona's House
Phone: (716) 795-6662
Website: www.projectmonashouse.com
Services available: Support group for victims of human trafficking, have been involved in many capacities within the sex industry, or have been a victim of sexual abuse or assault. Mona's House is designed to help women 18 and older who have been victims of any type of human trafficking. Women entering our program are committed to becoming contributing and functioning members of society, rebuilding their lives and possibly assisting other women who may choose freedom one day too. Our 12-24 month program is designed to bring healing to the whole woman-- mind, body, and soul. We've specifically designed our holistic restoration program for women who have been victimized by human trafficking.
Rahama
Phone: (716) 777-3468
Website: www.rahama.org
Services available: Case management, transitional housing, education, basic necessities, transportation, advocacy and legal referrals, interpretation in 10 languages, trauma counseling, and emotional/spiritual support
Compass House
Phone: 716-884-3066
Website: www.compasshouse.org
Services available: Emergency shelter (24 hours a day, seven days a week) for youth (ages 12-17) who have run away and are unhoused. There's a resource center that provides free services for unhoused (or at risk of being unhoused) youth (ages 14-24). The services include but aren't limited to, personal care, food, and case management, along with individual, group, and family counseling.
Cornerstone Manor
Phone: (716) 854-8181 x100
Website: www.buffalocitymission.org/womens-ministries
Services available: Emergency shelter and showers, health and wellness, clean clothing and laundry services, chaplaincy, case management and referrals
Gerard Place
Friends of the Night People
Phone: (716) 884-5375
Website: www.friendsofnightpeople.com
Services available: Food pantry and necessities
Matt Urban Hope House
Phone: (716) 893-7222 x327
Website: www.urbanctr.org/hope-services/hope-house
Services available: Emergency shelter for women and children
Best Self Behavioral Health
Phone: (716) 884-0888
Website: www.bestselfwny.org
Services available: Mental health, medication management, and substance abuse treatment services are available in-person and via telemedicine. All groups are currently canceled.
ECMC Help Center
Phone: (716) 898-1594
Services available: Still accepting patients who need walk-in mental health treatment, but should call prior to arrival.
Horizon Health Services
Phone: (716) 831-1800
Website: www.horizon-health.org
Services available: Mental health and substance abuse treatment services are available and operating as normal.
Mental Health Advocates (Association) of WNY
Phone: (716) 886-1242
Website: www.eriemha.org
Services available: Information & referral specialists are available M-F, 8:30am-4:30pm.
Contact Us
Please complete the form below and a member of our team will be in contact with you soon.